Jana Small Finance Bank Accelerates Digital Transformation with the UiPath Enterprise RPA Platform Ahana is a pioneer in RPA consulting & implementation with expertise and experience in various tools like UI Path. Ahana is a partner of UIPath, a Global Leader in Robotic Process Automation. Jana Small Finance Bank decided to deploy the UiPath Enterprise Robotic Process Automation platform for automation of specific repetitive and monotonous tasks with the help of Ahana systems, their IT partner. As a part of its IT strategy, Bank decided to use UiPath Robots for key processes like ID Management and Credit Report Generation & Verification, thereby reducing turnaround time (TAT) by 65-70%. Before the deployment of Robotic Process Automation, each service request was manually executed. A service desk ticket was created in the system, and service agents were allocated these tickets for processing. This was a cumbersome and time-consuming way of doing things. The activity that was being managed by 4 to 5 people earlier is now almost entirely handled by a Robot working round the clock.
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