PRIVACY POLICY

1. Introduction

Ahana Systems & Solutions Pvt. Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and IT services.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, and other identifiers.
  • Technical Information: IP address, browser type, operating system, device identifiers, and browsing behaviour.
  • Cookies and Tracking Technologies: Data collected via cookies and similar tools to enhance user experience and analyse website traffic.

3. How We Use Your Information

We use collected data to:

  • Provide and maintain our website and services.
  • Respond to inquiries and provide customer support.
  • Send updates, newsletters, and promotional materials (with your consent).
  • Analyse and improve our website, services, and user experience.
  • Comply with legal obligations and enforce our policies.

4. Information Sharing and Disclosure

We do not sell or rent your data. However, we may share information with:

  • Service Providers: Third-party vendors who assist in website operations, IT support, and other business functions.
  • Legal Authorities: When required to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or misuse. However, no system is completely secure, and we encourage users to take precautions.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to data processing in certain cases.

To exercise these rights, contact us at info@ahanait.com.

7. Cookie Policy

We use cookies and similar tracking technologies to enhance website functionality and analyse user behaviour. You can manage cookie preferences via browser settings.

8. Social media and Third-Party Links

Our website may contain links to third-party sites and social media platforms (e.g., LinkedIn, Twitter, Facebook). These third parties have their own privacy policies, and we encourage you to review them.

9. GDPR and Data Protection Rights

For users in the European Economic Area (EEA), we comply with GDPR regulations. You have rights regarding data access, correction, deletion, and objection to processing. You may also lodge complaints with a data protection authority.

10. Information Technology and Security Measures

We employ the latest Information Technology (IT) security measures to protect your personal data from cyber threats, unauthorized access, and data breaches. Our IT infrastructure follows industry-standard security protocols, including data encryption, secure servers, and regular security audits to ensure the highest level of protection. We also educate our employees on cybersecurity best practices to maintain data integrity and confidentiality.

11. Compliance with Information Technology Act, 2000.

In compliance with the Information Technology Act, 2000 and its amendments, we adhere to the legal framework for the protection of user data in India. We implement reasonable security practices and procedures to safeguard sensitive personal data and ensure compliance with IT regulations. Any grievances regarding data protection can be addressed to our designated Grievance Officer, as per the IT Act, 2000.

12. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of changes.

13. Contact Us

For questions about this Privacy Policy, contact us at:

Ahana Systems & Solutions Pvt. Ltd.

#502/37,2nd Floor,1st Main Road,

40th Cross, 8th Block,

Jayanagar, Bengaluru-560070

Email: info@ahanait.com

Phone: 080 2663 5854

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

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